Privacy Policy

Last Updated: 04-3-2026

Our Commitment to You

At Horizon Grove Finance, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our banking services, website, and mobile app.

Information We Collect

We collect personal information from you when you:

  • Open an account

  • Apply for a loan

  • Use online or mobile banking

  • Contact customer support

  • Visit our website

This information may include:

  • Name, address, phone number, email

  • Social Security number

  • Date of birth

  • Government-issued ID

  • Account numbers

  • Transaction history

  • Income and employment information

How We Use Your Information

We use your information to:

  • Open and manage your accounts

  • Process transactions and loan applications

  • Verify your identity and prevent fraud

  • Respond to your inquiries

  • Improve our products and services

  • Comply with banking laws and regulations

Sharing Your Information

We do not sell your personal information to third parties.

We may share your information with:

  • Service providers who help us operate (e.g., payment processors, statement printers)

  • Credit reporting agencies

  • Law enforcement or regulators when required by law

  • With your consent or at your direction

How We Protect Your Information

We use industry-standard security measures including:

  • Encryption technology

  • Secure servers and firewalls

  • Multi-factor authentication

  • Regular security monitoring

  • Employee training on data protection

Online Banking & Cookies

Our website uses cookies to:

  • Remember your preferences

  • Improve site performance

  • Detect fraud and security threats

You can disable cookies in your browser settings, but some features may not work properly.

Your Choices

You have the right to:

  • Review your personal information on file

  • Request corrections to inaccurate information

  • Opt out of marketing communications

  • Close your account

To exercise these rights, contact us at: support@horizongrovefin.com

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Horizon Grove Finance
123 Horizon Drive, Suite 200
Austin, TX 78701

Email:privacy@horizongrovefin.com